 |
| Q:Does this item include a warranty? |
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| A:Yes. For specific warranty details of each item please refer to the "Warranty" tab located within the description of each item listing. |
| Q:What is the condition of this item? |
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| A:We will list the condition within the item details directly under: Model #, Weight, & Availablity, |
| Q:Why haven't I received my shipping tracking number? |
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| A:We automatically send an email with your tracking number the day we ship your order. If you have not received this please check the message center within your eBay account. |
| Q:Will you lower your price? |
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| A:We price our items very aggressively and strive to offer the greatest value on every listing. We are not able to offer lower prices. |
| Q:When can I expect my order to arrive? |
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| A:Typically orders are processed within 2 business days (within 1 day or less in many cases) after payment is cleared. You will receive an email with a tracking number so you can track the progress of your shipment. |
| Q:What is your return policy? |
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| A:You may return your order within 30 days of receipt. For complete details please refer to our Return Policy located at the bottom of every item listing. |
| Q:Does this include a carrying case? |
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| A:If the item includes a case we will indicate this within the item description under the "Includes" tab. |
| Q:Will you ship anywhere besides the contiguous US (excludes Alaska & Hawaii)? |
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| A:Yes, the majority of our inventory is eligible to ship to Canada. Please check the specific item listing details of the item you are wanting to purchase. There are a few items that we can not ship to Canada. |
| Q:Is the battery and charger included? |
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| A:We sell both bare tools (no battery or charger),as well as, kits which includes the tool, batteries, charger and case. All listings will indicate what is included. Please refer to the "Includes" tab for specifics of each listing. |
| Q:Where are you located? |
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| A:Our corporate office and warehouse are located just north of Tampa, Florida. 11820 Uradco Place #104 San Antonio, FL 33576 |
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