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RDK Mobility

Contact Us | Delivery & Returns | VAT Exempt | Mobility Holidays
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  • Delivery and Returns
Method of Payment accepted are Paypal, Debit / Credit Card or Postal Order. If preferred, Buyers may collect and pay cash. To pay by credit or debit card please call 0161 7248767 9am - 5pm Mon - Fri.
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General Interest

Delivery Information

We aim to ship all our products out on a next day delivery, unless stated otherwise in description. We use a national courier company for our larger items and royal mail for the smaller items. We also offer a competitive postal rate on multiple items; please refer to our additional postal prices for rates.

Please note that delivery can only be carried out if we have received completed VAT Exemption form or VAT payment on qualifying items.

Return policy

RDK Mobility will accept returns in accordance with the Distance Selling Regulations '7 day cooling off period'. Goods must be returned unused and in their original packaging. Upon receipt of the returned goods, RDK will inspect the goods and providing the goods are received unused and in a re-seleable condition a full refund excluding the original cost of postage will be issued. Goods must be returned by the buyer at their own expense and RDK Mobility recommends that a traceable delivery is used. If the return of non-faulty goods is agreed the customer will be charged, for deliveries to UK mainland, £3.95 for items under packaged weight of 3kg and £12.00 for items which packaged weight is equal or in excess of 3kg for our original package and carriage costs. Items outside UK mainland will be charged at our costs incurred. Prices exclude VAT at 20% if applicable.

We aim to process all refunds within 14days after receipt of goods. If you would like to return or exchange your goods, please contact customer services on 0161-7248767 Mondays - Fridays 9.00am to 5.00pm or email for a credit reference number. All products returned must be clearly identified with the credit reference number and ebay ID.

If you require any further information or assistance please contact us on 01617248767 or email us at