Greens

Payment must be received within 7 days. Deliveries will be dispatched within 7 days of cleared payment using stated service. Our normal delivery charge covers most UK addresses. The non-profit charge includes a first class, professional (unless otherwise stated) next working day service and all items are fully insured against loss or damage during transit. Please read further to see exclusions. Our Courier delivers Monday to Friday only and a signature is required. Unfortunately, due to ever increasing courier costs, a delivery surcharge of £12 will be added to the postage costs to some remote areas, some offshore locations and all Northern Ireland addresses. The surcharged postcode areas are, without exception, AB55, HS1-HS9, IM, IV5, IV21- IV28, IV40-IV56, KA27-KA28, KW, PA20, PA41-PA49, PA60-PA88, PH36-PH44, TR21-TR25, ZE and £15 surcharge is made for all deliveries to Northern Ireland and for delivery on Saturday (some area are excluded please check before making purchase). Deliveries to some remote UK areas, Northern Ireland and the Isle of Man are not made daily. To contact us please call 01535 644454, Monday to Friday, 9am till 5pm. We do not accept any collection in person. Due to high postage costs we do not deliver to the Channel Islands.

Any rug can be returned to us for a refund within 14 days of receipt. In order to return the rug we must be notified within 7 days of receipt by clicking on the 'return an item' link in your 'my ebay' page and the rug must be in an unused condition. The return of the rug is your responsibility and you must pay all costs. We recommend the rug is returned using a recorded or trackable service as we cannot be held responsible for any loss or damage in transit. Please mark the rug clearly with your full name and address so we can easily track your return. A refund will be given upon the return of the rug. Failure to comply with our terms of return will result in no refund being given and the rug will be returned to sender.