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| Please enter your Tracking/Registration Number: |
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| How to Track your order: |
For standard International Insured & Registered Airmail Shipments (this includes any tracking # ending with TH, SG, TW, HK, or DE):- Please enter the Registration number that is located within the eBay 'order details' page for your order in the corresponding box above.
- You will be taken to the tracking page, please enter your tracking number again and select 'Track with Options'. You will then be taken to the dispatch status page, this will show the date your shipment has left one of the centralized mail sorting facilities (located either in Thailand, Singapore, Taiwan, Hong Kong or Germany). Please do not confuse this dispatch date as the date that we shipped the package, this is not the same date. This is the date that your package has left one of the centralized mail sorting facilities enroute to your continent. Prior to this date, the package had been delivered to our local post office here in Bangkok and then was transferred to a centralized mail sorting facility. On average it takes 2-4 business days for the package to work its way to the centralized mail sorting facility from our local post office.
- Next, please click on the 'Select Country' tab located on the top of the page.
- Select your country from the list provided. If your package has cleared your countries customs proceedures and has been received by your local post office the arrival/delivery status will be shown on this tracking page. If tracking data is not available, this is an indication that either your country does not offer online tracking or the package has not arrived to your local post office yet
**Please note that even if your country is on the list provided, not all of these countries will offer online tracking for international registered airmail. Countries that definitely have online tracking are the USA, Canada and Russia. Countries that definitely do NOT have online tracking are Australia and UK.
- If you have determined that your country does not offer online tracking for packages, your registration number can be used directly at your local post office. They can confirm if the package has arrived to them or not. For countries that do not offer online tracking, we recommend to check with your local post office if you have not received your package or a notice of attempted delivery after 21 days from the date you received your shipping confirmation e-mail.
For UPS Express or DHL Express Shipments:- Please enter your tracking number in the corresponding box above. This will take you directly to either the UPS or DHL site for tracking.
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| Shipping Time Frames: |
For Standard International Insured & Registered Airmail Shipments:- Packages on average arrive to most countries in 10-14 BUSINESS Days, however they can sometimes take up to 4 weeks to arrive. Shipping times vary from shipment to shipment depending upon the post office and your countries customs service in transit. Please understand that once we release a package to the post office, the shipping time frame is entirely dependent upon their services.
For International UPS Express & DHL Express Shipments:- Express packages on average arrive in 3-7 business days, depending on the destination country and your countries customs proceedures.
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