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Customer Support
We're dedicated to satisfying our valued customers and pride ourselves on exceptional service. Use the link below to connect to our automated support desk.
On our support desk you can:- Search our FAQ database to find immediate answers to your questions.
- Open a Return Request Case Ticket to receive a RA#
- Open a 'General Issue', 'Item Not Received' or 'Item Not as Described' Case Ticket
- Check the status of a previously opened Case Ticket.
All issues will be responded to within 24 hours. If you require additional assistance, please feel free to contact us via an eBay message or directly at support@siamtropical.com.
Our associates are here to assist you.:
10am-5pm Bangkok time
7 days a week
We are closed on Thai & US holidays
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