Buying advice & terms of sale for Provisuals Ltd
Happy bidding and enjoy your product - over 80,000 items sold on ebay since 2002!!!
We sell leading brands from all major manufacturers (i.e. Samsung, Sony, Toshiba, Versace, HP, Swarovski, BT, Tom Tom) from TV's to microwaves & much more. These are all considered graded items - ex-display, end of season, marked or slight damage, customer returns etc.
We check everything and do our best to describe items correctly although naturally can miss things - we offer 14 days return on items. After often manufacturers may provide warranty particularly on new and current models. (We can't check warranty on all items for you unfortunately)
Please pay within 48hrs of auction end
We accept paypal to email@example.com
We naturally prefer & accept all main credit & debit cards over the phone 01923 211111 or on collection
If collecting please try and collect within 5 days and naturally payment on collection is fine after you are satisfied.
We ship using a 24 hr next working day courier mon-frid using interlinkexpress.com
We struggle as all sellers do to provide a cheap courier service with Islands, Channel islands, Ireland, across water , Northern Scotland etc - Ask for a price before bidding we can use alternative couriers (although not as super quick)
Provisuals Ltd, Unit 6 Blueprint Commercial Centre, Imperial Way, Watford, WD24 4JP
We open the collection counter at 10:00 am and close at 4pm Mon-frid - not at weekends or bank holidays.
Please collect within 5 days we cannot hold onto items for weeks - they'll be relisted and we have to cancel ebay transaction to get fees back. Naturally you may buy more than one item and thats fine if its paid for. We have limited space for large items.
Arranging your own courier collection? - send labels to firstname.lastname@example.org - we'll stick it on and get it ready (we don't provide bubble and boxes without charging)
LOCATION - GOOGLE MAPS (or google provisuals)
We test all all TVs and electrical items to see if they perform as they should, washing machines on a long wash. We test all fridges to see if they cool, petrol items to make sure they start & all other items are inspected for a few minutes to check that they work as they should or for any marks. Mistakes can be made but are rare. If we do make a mistake its only because we are human, it’s not intentional.
Enjoy your purchase but any problems contact us through ebay emails or 01923 211111 - we'll try and fix it!!
Also try not to leave bad feedback without making a formal issue via email - in 99.5% of cases - we'll sort it to your satisfaction.