Private Cover

returns & exchanges:

If you wish to return your item please don't worry

I understand that photo's & physical descriptions can only do so much and you may want to return you purchase

You are welcome to give a reason if you feel a comment may be helpful to other buyers otherwise you are not required to give me or  any other seller a reason for your decision

Items need to be returnes within 14days of receipt please. this helps me to keep my books straight (I am a registered business and do pay tax)

Please try to ensure all labels are intact so the item may be resold

send your invoice .. this will speed up the refund process

P&P is non refundable as this money has been used to mail your order

TIP

TRY TO KEEP YOUR RETURN PARCEL WITHIN THE LARGE LETTER SIZE MAXIMUM

33.5 CMS X 250 CMS X 2.5 CMS

SPREAD OUT THE ITEM/S AS FLAT AS POSSIBLE

REMOVE ALL AIR BEFORE HANDING OVER TO THE POST OFFICE

USE 2ND CLASS AND REQUEST PROOF OF POSTING, PLEASE DON'T WASTE MONEY ON RECORDED DELIVERY IT WILL POSSIBLY COST MORE THAN YOUR ITEM & MY CONSCIENCE WOULD NOT ALLOW ME TO CLAIM NON DELIVERY (II believe in what goes around comes around)

EXCHANGES

if you wish to exchange your item for an alternative choice please follow the instructions below:

email me with your wishes and the listing number of your alternitive choice

please wait until you have received a response with assistance regarding return of your item