How we work...
Here at Pottery_mad we value our customers - where would we be without you?! This means we always try and help Buyers however we can, so if you have a query, question, etc, please don't hesitate to ask.
We enjoy giving a personal touch to our service, and will endeavour to fulfill all requests. For example, if you are buying an item as a gift, why not ask us to put a card in the parcel with a personal message specified you?
We take pride in our excellent packaging, and also try and keep postage costs down as far as possible. We can't control the Royal Mail, but shipping is generally kept at cost. We also aim for fast delivery and turnaround, even overseas.
As well as our customers, we also value Ebay and our right to use it. We try to make ourselves good Ebayers, do not trade outside Ebay and try to describe our items as accurately as possible.
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