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United Kingdom

2nd Class - Free
1st Class - £1.50
Tracked 48 - Free over £10
Tracked 24 - £5.99

Worldwide

Airmail - £4.99
Signed For - £12.99

Please contact us for details if unsure on postage or anything else info@plusdvd.co.uk or call us on 0191-2869957.

(We pride ourselves on keeping our postage costs as low as can be, along with offering fast delivery and same day dispatch when paid by 4pm Monday to Friday)

Returns
If for any reason you are not satisfied with your purchase order, you have our 90 day money back guarantee in which to return the goods. Please see below for our T&C on returns.


Goods unwanted – United Kingdom
If the purchase goods are still sealed & unused they can be returned at any time within 90 days of the purchase date. We do ask that the customer cover the returning costs via a tracked delivery method & that the paper invoice be included with the return, so as making the refund procedure easier & quicker for our lovely office staff.

Please contact us before returning the goods, so we can authorise your return.

Unwanted returns will be subject to our return fee policy, this is to cover postage, packaging & restocking costs;

Media - £1.20 return fee (depending on postage method selected at checkout)
Toys - £2.60 to £3.00 return fee (depending on postage method selected at checkout)
Fancy Dress - £2.60 to £3.00 return fee (depending on postage method selected at checkout)


My goods have been received damaged or faulty?
On rare occasions products maybe received with a factory fault or damaged during transit, if this is the case no need to worry, with our pre-paid returns policy all you need do is contact us, we will email you a pre-paid returns label with easy to follow instructions, delivery to your local post office & then leave the rest to us.

We ask that toys purchased may require new batteries, please replace the batteries before returning the goods, as if returned & the goods are found to be full working a charge against your account may be required to return the goods.


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Goods unwanted – Europe & Rest of the World
If the purchase goods are still sealed & unused they can be returned at any time within 90 days of the purchase date. We do ask that the customer cover the returning costs via a tracked delivery method & that the paper invoice be included with the return, so as making the refund procedure easier & quicker for our lovely office staff.

Please contact us before returning the goods, so we can authorise your return.

Unwanted returns will be subject to our return fee policy, this is to cover postage, packaging & restocking costs;

Media - £4.99 return fee (depending on postage method selected at checkout)
Toys - £4.99 return fee (depending on postage method selected at checkout)
Fancy Dress - £4.99 return fee (depending on postage method selected at checkout)


My goods have been received damaged or faulty?
On rare occasions products maybe received with a factory fault or damaged during transit, if this is the case no need to worry,  we do ask that customer cover the return costs of which will be reimbursed once the faulty product(s) have been returned & tested.

We ask that toys purchased may require new batteries, please replace the batteries before returning the goods, as if returned & the goods are found to be full working a charge against your account may be required to return the goods.