Welcome to our store
we promise to give you what you purchased and try to make this an enjoyable experience for you on Ebay, if you will just be kind enough to let us know, if there should be a problem with your order, and we will certainly try to fix it as we can ! Please make sure you read auction descriptions carefully, before purchase and ask any possible questions prior to buying.
international shipment policies
this overwrites any information within any listing
Packages valued under $80 can be shipped 1st class mail
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Packages valued at $81 to $150 can be shipped Priority Mail or Express mail
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Packages valued at $151 or above, must be shipped via Priority Parcel or Express Mail.
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Customs duty is buyers responsibillity
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1st class mail and Priority mail flat rate envelopes have neither insurance NOR tracking
1st class mail
delivery generally takes 10-20 days, HOWEVER it takes 7 or 8 weeks every now and then !!!!!
there is absolutely NO tracking on 1st class mail!
Express Mail is fully trackable and automatically insured for $100 (additional insurance available and required on packages over $300)
*Note, there is a limit of items that can be combined in a flat rate envelope, envelopes have roughly a total usable space of 8x5x2
if I add an item more then 30mm wide, I have different dimentions left to work with!
Ship to locations:
I ship worldwide.
shipping:
If you want your item shipped to another address, you MUST contact me and await my confirmation before payment!
Ship times:
99% of all items are paid items are in general shipped within 1-3 working days.
I am working with a lot of different auctions and items to offer you this great selection.
On any given time, I have over 15000 items here, split in 2 stores into over 3500 listings.
Another 5000+ items are awaiting to be processed and listed.
On average we ship out 200 packages a week, most with multible different items.
items unavailable:
I NEVER purposely list an item that is not available, however it is truly not avoidable
that now and then an item cannot be found or was accidentally relisted and has to be refunded.
I do understand it is frustrating when you have your mind set on an item,
but mistakes simply happen and other then refunding you, I have no other options.
This happens generally with about 0.5% (1 in 200) of all items (mostly single figures and bits).
delayed shipment:
For the same reasons, now and then an item ships slower then the usual 1-2 days.
If I cannot find it during shipping time, I keep looking for it as time permits.
A few days sometimes pass very quickly,
but I will contact you or refund you within a few days no matter what.
Packages that get shipped delayed 2-4 days make for about 2% off all send packages.
E-mail notifications:
. PAYPAL will send you a shipping confirmation along with tracking number if you paid for priority parcel or express mail
PayPal
I accept PayPal from ANYONE in any country, that allows you to be registered with PayPal. All items will be shipped to the address that comes with the payment. Confirmed or not. International shipments paid via PayPal will be shipped Priority/Express mail only, see top for details.
Item pictures and description
I am not perfect. It happens an item description remained from a previously listed item or a picture was not changed. If the picture/description do NOT match the title, then the TITLE is what counts. If you are unsure, please inform me and I will fix it.
No, I cannot take another picture of this item, sorry. I try to list every item with the best picture possible, however, if the picture is too small, save it to your computer, you can then enlarge it on your screen! There really issn't enough time to re-take individually requested pictures.
Note, Cases and books especially may sometimes have a smoke smell. These are all USED items and I do not know the previous owners. There is rarely an issue, but there should NEVER be an issue. OF COURSE if I buy a used item there are no guarantees the previous owner did not smoke, or maybe had cats you are alergic to? And no, you are not getting 42 Land Raiders of 16 Rhino's. Numbers and codes in the beginning of titles are location codes.
Return policy
Items received are wrong/missing or damaged or changed my mind :
Please contact me. There is NO cost to you if you were accidentally shipped a wrong item or an item is not as described. I wish I was, but I am not perfect, mistakes happen. I will make it right, as long as you can manage to aproach me friendly about it.
If the items you received were damaged, please first make sure it's not an instant over-reaction. Most often they are fairly easy fixable. All items are packaged WELL, in bubble wrap, bubble envelopes, small boxes and styrofoam, whatever works.
Items shipped internationally via 1st class mail are NOT covered. If your items arrives broken, I can't help it. Please check my feedback, my packing is certainly up to standard, but if you choose the cheapest method, understand that your package will not get priority treatment by the postal workers!!!!! Also, 1 in 500 new packages is incomplete or mispacked by the maker. If a blister such as this ends up around the world, you need to contact the manufacturer for a replacement part
The received item has to be returned, please contact me for return instructions.
If your order should arrive incomplete, please contact me. Keep in mind, several payment means several shipments....
If you purchased an item and then decide you changed your mind, or it wasn't what you "meant to buy" the higher of 10% of the purchase price or $3 is due and I will cancel the transaction.
If you have already received the item, you are responsible for return shipping
it's just fair.
Items must be returned within 7 days, as received, in original shipping material.
After 7 days have passed, buyer is responsible for return shipping
Customs fees:
You are responsible for any possible duties in your country.
Contact your local customs office for possible fees prior to purchase!
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