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Platinum Place

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  • Terms of Sales
Postage & Payment
All Items are sent next working day after payment is received.
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 PlatinumPlace

TERMS OF SALES

Please read all information in the listing carefully before bidding.

 

Contact MUST be made within 3 days of the auction end, even just to say you are aware of the sale. If no contact is made, then we will presume that the buyer does not wish to continue with the payment, and after 5 days, may offer the item to another buyer.

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PAYMENT

·         We accept payment via PayPal only, or cash on collection for certain items (see listings for details).

·         Payment must be made within 5 days of the Auction end, unless otherwise arranged during an auction.

·         Payments received before 6pm, your item will be sent out next working day.

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SHIPPING

 

·        Items are posted all week, apart from Saturday and Sunday

·         Postage charges are made up of the costs of delivery, packaging and time, and are set at very reasonable prices.

·        We always get a certificate of posting from the post office for all items sent through the post, and can be requested by the buyer.

 

Second Class Standard Economy Royal Mail Postage

First Class Standard Standard Royal Mail Postage 

First Class RecordedStandard Royal Mail Postage with a signature required on delivery

Special DeliveryGuaranteed (By Royal Mail) Next Working Day Delivery

 

 

Posting to other countries

We will offer the postage on the listing if the item is available to other countries.

 

Please do not bid if your country is not within the listing

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Feedback

Feedback is a selling tool, for sellers, and is always gratefully received. We will always leave feedback for our customers, after dispatch of the item.

 

When you are leaving feedback, always remember that the delivery time is down to Royal Mail, and not the seller, and sometimes items get lost. Please see below for lost items in the post.

 

Undelivered Items

Royal Mail does not count an item as missing until the 15th Working day, after the due date. This is out of the control of Platinum Place, but we offer the following:

 

Undelivered after 10 working days: You can claim a replacement or refund.

(5 working days for Royal Mail Special Delivery)

This offer is not available when there are Royal Mail Postage Strikes a running, and will be kept to the Royal Mail Terms and Conditions.

 

Custom & Stock Printed Stickers

 

Please send the details that you require on your sticker as soon as possible, or this may delay the dispatch of your item. We will attempt to contact you twice to find out the details you require. No refunds can be entertained if you are on a timescale, and details are not given, as it is up to you to provide us with the details. You can send the details via your PayPal payment, through eBay messages. Our stickers are printed digitally, using foil print. The print is printed onto the non sticky side of a high grade 3 year Vinyl. All stickers are checked before dispatch, for imperfections in print quality. Some small dots of misprint may be detected, but there will be no more than 3 on a sticker, and will be no more than 2mm square.

Please read the attachment instructions, that are supplied with the stickers, to apply them correctly. You must only use clean hands to apply the stickers, and in no circumstances must any other tool be used. The print is durable to normal weather conditions, but parts may wipe off if chemical cleaners are wiped over them. If the stickers are left as applied, you will have no trouble with them.

 

Security Stickers

Please note: Any products displayed on security stickers are fictional, and do not exist. Any website links act as an extra deterrent tool, but are also fictional.

Platinum Place are working to stop crime and the products we supply are simply acting as a deterrent. Unfortunately, you will never be 100% secure, but we hope this helps. Platinum Place has no responsibilty to the buyer if the deterrents do not work.

By purchasing our stickers, you are accepting these terms and conditions.

 

Returns Policy

 

Faulty Items:

Most items are tested before they are dispatched, but in the unlikely event that an item is received as faulty, you must notify us by email, within 7 days of receipt of goods. We will supply the returns address to you, and will refund the return postage, for a faulty item. We will either send out a replacement item, or offer a full refund.

 

Unwanted items:

All listings are described as fully as we are able too. If you do not wish to keep the item, you will need to keep the item in its original packaging, unopened, and the item must be in a resalable condition. You must notify us within 7 days of receipt of goods, of your intention to return, via email. We will refund you the cost of the item, less the postage charge in the original sale. You will need to pay for the postage to return the item to the supplied address.

 

Sticker Returns

We do not offer returns for custom printed stickers.

 

Please ensure that you have read and understood the ‘terms of sales’, as an Ebay sale is a binding contract between Seller and Buyer.

 

Free Gifts

Free gifts carry no warranty, and no returns on them. They are sent with applicable items, free of charge and have no value in the sale. If a sale is cancelled and the main item purchased is returned, then the free gift must also bee returned before a refund is issued. Free Gift is as stated and is non-transferable. No cash or other alternative is available. Platinum Place reserve the right to substitute a gift of equal or greater value.

 

Your Details

 

Platinum Place will never pass your details onto a third party source. Your email address will be placed into the Platinum Place database, and you may receive the Newsletter from us. If you do not wish to be emailed the Newsletter, with information and special offers, please contact us. You can always unsubscribe from the Newsletter at any time, and there are links to make it an easy and smooth process. Don't forget, if you unsubscribe, you may miss out on a bargain.

 

 

Thank You

Platinum Place