|Warranty / Returns
Most items come with a 30 DAYS WARRANTY covering manufacturing defects only. This warranty excludes any damage caused by the user.
If your item develops a fault due to a manufacturing defect please get in contact with us via eBay.
If you return your item for any other reason within 7 days from receipt we will refund you less the P&P and 25% re-stocking fee.
Prior to any return please get in contact with us via e-mail, so we can help you quickly and efficiently. We aim to deal with all e-mails on a 24hr turn around Monday to Friday.
Please note that you are responsible for the cost of return postage in any instance. We can only refund or replace items we actually receive. To guarantee receipt YOU must return the item by a “signed for” service; this will provide you with a proof of receipt. All Returns are processed within 5 working days of receipt at our office. Please ensure you include your eBay user ID, listing number and reason for return; otherwise the refund will be delayed.