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Returns, Cancellation and Risk

We operate under the Distance Selling Regulations, which means that you have up to 14 working days after you have received your delivery to cancel your order via Peugeot Direct and have the cost of your item (including delivery) returned to you.

If you would like to return an item within this time period, please send us a message through eBay and we will respond with the return address and an identifying number for you to enclose with the returned product. Please note: any goods you wish to return to us must be unused, undamaged and returned in their original packaging, including all labels.

Please be aware that you are responsible for the cost incurred to return an item to us. If the items are delivered defective, damaged or not in accordance with your order, we will pay for the reasonable cost of their return within the 14 day period referred to above, but shall have no further liability to you.

We will process your refund via PayPal within 48 hours of receiving your returned goods.

Returns outside the 14 day period referred to above shall be at our discretion.

Please also note you are responsible for any loss or damage for your Peugeot goods from when they are delivered to you until when they are returned to us. For this reason, please only send items back to us via a trackable postal service and please keep your proof of return.