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Personal Touch Creations

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Feedback & Shipping

I do hope that when the time comes to leaving feedback, you will pay very close attention the DSR's The Detailed Seller Ratings. We strive to treat our buyers with the best customer service possible at all times.

These are the little stars that you will be asked to check. If I have done my best to serve you from the time you made your purchase, then please consider giving me 5 stars.

If not please let me know so we may have the opportunity to correct the problem. It also gives me an insight to better serve you next time as well as the next buyer.

Please know that I have no control over shipping charges for that is based on weight. These fees are set by the U.S. Postal Service and out of my control. I do not overinflate my shipping to make a profit as other sellers. Shipping time is based on the shipping method you decide to use.

Please if you need an item quickly please don't request a cheaper method of shipping for it can take some time to reach you. On average Priority Mail can take 3-5 business days, Parcel Post can take 4-10 business days.

Biggest confusion comes when item is shipped first class. Your item is shipped as a package or thick envelope so doesn't qualify for the rate as an envelope sent first class so it does cost just a bit more but still cheaper than parcel post. So please make your choice of shipping according to your needs.

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NOTE: International Buyers Import duties, taxes and charges are not included in the item price or shipping charges. These charges are the buyer's responsibility. Please check with your country's customs office to determine what these additional costs will be prior to bidding/buying. These charges are normally collected by the delivering freight (shipping) company or when you pick the item up – do not confuse them for additional shipping charges. We do not mark merchandise values below value or mark items as "gifts" - US and International government regulations prohibit such behavior.
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