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General Interest

Shipment/Delivery

Delivery

Tracked & signed for is FREE within the United Kingdom, Please see our listings for international postage rates.

Perfume Planet Direct offers free delivery within the United Kingdom. We dispatch all items the same day for orders received before 1:00pm Monday to Friday

Orders received after 1:00pm will be dispatched the next working day, orders after 1: 00pm on a Friday Will be dispatched on the following Monday excluding any public holidays (ie bank holidays).

We use many Courier Services & Royal Mail, sign and tracked ( Tracking number available upon request) to deliver your item/s ordered - the item/s will need to be signed at the time of delivery.

Depending on your location we use a courier that delivers your item the quickest. We ask for 48 hours for your item/s to be delivered - In most cases our item/s are delivered within 24 hours, however this is not guaranteed so we do ask to allow up to five working days.

Whilst we pride ourselves in providing a prestige service, delivery times can vary due peak times that are out of our control.

Delayed Post
In the unlikely event parcels do go over the stated due time because of events out of our control, we are committed to rectifying the situation in the minimum time required.

So we understand items will not be considered delayed until 15 days after the dispatched date.

If item/s don't reach you within this time you will offered a replacement or a refund