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Returns

14 days returns - no questions asked.

All of our products are 100% genuine, in the manufacturers packaging, and comes with a 14 days full money back guarantee

All return items should be unused, unopened and in their original packaging. Refunds will be only issued after we have received the item/s and all the above terms are met. Please allow 24 hours for refunds to be issued after the item/s being received - in busy periods this may take up to 3 workings days.

In the unlikely event you receive items which are faulty or damaged, please return the items to the address at the bottom of this page. We will offer you a replacement item or a refund. Please e-mail us through eBay to let us know that you wish to return the item and a brief explanation as to why, with your username.

The safest, quickest & cheapest way to return item/s is through Royal Mail Recorded signed for 2nd class. Please ensure that you keep the tracking number as items being returned are the responsibility of the customer until the items reaches our depot.

We also ask that you send the item back to us well packaged (recommended) with your eBay username, and your full name and address inside so we can identify you easily. Additionally, an explanation as to why you are returning the item/s would be appreciated.


Returns Address:

PPDirect
390 East Park Road
Leicester
LE5 5HH
UK

Please be informed - In the event item/s are being returned, NO return postage costs will be reimbursed to the buyer.