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Pen-Sale

Pen-Sale

237K items sold
917 followers
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About us

Welcome to my eBay Shop. Please add me to your list of favourite sellers and come again. Thank you for your business.
Location: United KingdomMember since: 25 Feb, 2003Seller: pen-sale

Business details

Business name: Archgrove Ltd.Address: 144 Osbaldeston Road, N16 6NJ London, United KingdomEmail: sales@pensale.co.ukVAT number: GB 681082144

Feedback ratings

Last 12 months

Positive1,333- positive Feedback in last 12 months
Neutral31- neutral Feedback in last 12 months
Negative20- negative Feedback in last 12 months

Detailed seller ratings

Average for the last 12 months

Accurate description
4.9
Reasonable postage cost
5.0
Delivery time
4.9
Communication
4.9

Seller Feedback (99,520)

s***v (1761)- Feedback left by buyer.
Past 6 months
Verified purchase
Lightning Fast Delivery (I placed my order on Monday 15th, arrived Wednesday 17th), I am extremely pleased and chuffed with the Beautiful Gift Set - and would Highly Recommend to all potential/future buyers... Well Packaged, Good Communications..... A HIGHLY RECOMMENDED A***** Seller :-D
y***n (430)- Feedback left by buyer.
Past 6 months
Verified purchase
Excellent service 5 star all round orders Sunday evening and arrived Thursday engraved Parker pen in box excellent value for money thoroughly recommended thank you
k***e (300)- Feedback left by buyer.
Past 6 months
Verified purchase
After the seller contacted me regarding the condition of the pen and box i purchased from them. It was clear to me that this pen was not sent out to me like that on purpose. They apologized to me and offered a new box or a full refund. So I am sure this was a genuine mistake. Thank you I will use your company again and thank you for reaching out to me. I look forward to the refund. Kind Regards. Lawrence Baker.
u***b (99)- Feedback left by buyer.
Past 6 months
Verified purchase
I ordered these pens as gifts, especially as they it stated 3-4 day delivery. However, they arrived over a week later so I was unable to give them. The engravings for the pens were on the wrong pens, despite verifying which pen should be engraved with what name. So I ended up with a bright pink pen for a male teacher and the silver one for a female teacher. Informed I was being sent replacements pens, still haven't received them after a whole month of waiting. Terrible service, wouldn't buy.
i***c (597)- Feedback left by buyer.
Past 6 months
Verified purchase
Paul, the seller contacted me with problems I occurred during my order. he was extremely helpful and went beyond expectations to ensure that i was happy. I was offered a refund, and my order replaced, as well as a sincere apology. Paul, the seller, kept communication with me to ensure my refunds went through as well as ensuring my replacements arrived safely. I was extremely happy with the professionality and excellent customer service i was offered. He went beyond my expectations.
i***c (597)- Feedback left by buyer.
Past 6 months
Verified purchase
Paul, the seller contacted me with problems I occurred during my order. he was extremely helpful and went beyond expectations to ensure that i was happy. I was offered a refund, and my order replaced, as well as a sincere apology. Paul, the seller, kept communication with me to ensure my refunds went through as well as ensuring my replacements arrived safely. I was extremely happy with the professionalism and excellent customer service i was offered. He went beyond my expectations.
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