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Delivery Methods
We normally send our items the same day if we receive payment by 2.30. We send smaller items by Royal Mail First Class and larger items by courier
for mainland UK and First Class Recorded elsewhere in the UK. Please click here to check
if you are in the courier Zone 1.
We always combine delivery to give the best possible rate
- if you order multiple items from us, please ask for an invoice before paying so we can give an accurate price.
We try and use recycled packing material wherever possible and we
don't charge for material that
costs us nothing. Where we have to use new material, we charge only for the wholesale cost of the box, envelope or bag. We
don't charge anything for our time spent in packing or to cover our PayPal fees.
Courier
We use City Link for all our deliveries by courier as we negotiated reasonable
rates with them, which we pass on to you. This is a next working-day service, so
there are no collections or deliveries at weekends or bank holidays. The package
needs a signature, so must be sent to an address where someone will be in during
the day. We can send to a work address, friend or neighbour if this is more
convenient. If the delivery address is different to your PayPal address, please let us know before the package is collected by the courier, preferably when you place the order.
If you have any questions on delivery, it is easiest and quickest to contact City Link directly.
The most convenient way is to find and contact your local depot by entering your
postcode on the City Link home page. Please let us know if we can help in any
way.
The "Small Print"
City Link charge us for variations in the original delivery and we have to pass these charges on.
The courier will make 2 attempts at delivery, leaving a card each time. After
this, the goods will be returned to the depot, kept for 5 days and then sent
back to us. The courier charges £10 for a 3rd delivery and £12 to return the goods to us, so please make sure you are able to take delivery!
We are happy to deliver to a work address, friend or neighbour providing you let us know before your order is collected. If the address is changed after this, City Link count this as a new delivery and charge £16 extra!
Royal Mail
We
send all smaller items by First Class post, as this is the most
economical method and most items arrive next day. If you need a small
item urgently, we can send it either by Courier or Royal Mail Next-Day
service. The courier delivers between 08.00 and 17.30; Royal Mail
Next-Day arrives before 13.00. Please ask us for a quote for these
services before ordering and we can give you the best option and rate.
Please
note that orders from The Highlands and Islands, Isle of Man, the Isle of Wight, Channel Islands and
Northern Ireland will be sent by Royal Mail - please select this option when buying, thanks.
Please
email for any questions or advice.
www.binding-solutions.co.uk
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