PAYMENT:
Payment via Paypal only. Goods will only be dispatched after correct payment is received and cleared. Some Paypal payments take up to 10 days to clear - please be aware of this.
DELIVERY: Goods are normallly despatched on day of payment (before 1pm) or the following day.
All goods are sent via Royal Mail Tracked delivery, although we do use Couriers at our discretion. Goods generally take 3 working days to arrive (Mon to Fri, excluding bank holidays): we cannot be held responsible for late delivery. We cannot guarantee delivery dates or times. Please check at your local sorting office if a parcel is not received after that time. Refunds are not normally given if a parcel has not been received, but a replacement will be sent. If damage has occured to your item, please inform us immediately so a replacement may be sent once the original damaged item has been returned to us in original packaging and unused. RETURNS / REFUNDS
If you receive any goods you are not happy with, they may be returned to us within 7 days of receipt in the same packaging and unused. Once they have been received by us, we will issue a refund for original item price and original postage costs only. Return postage costs will not be refunded.
STOCK:
We have new stock coming in on a weekly basis. If we become out of stock on any of our supplies/listings, we will notify you immediately. All our products are held in our storage facility.
FEEDBACK
We always leave feedback after the buyer has left feedback. This is common policy amongst eBay sellers.
We hope you are happy with your purchases and look forward to you purchasing again! |