 |
| Q:What is your return policy? |
|
| A:All returns are only accepted when returned in original condition, with their box undamaged. Postage and return postage are non-refundable. |
|
| Q:What is the maximum amount of time to return an item? |
|
| A:All returns must be completed within seven days. |
|
| Q:When can I expect my order to arrive? |
|
| A:Orders are shipped within 48 hours of purchase with payment recieved from auction end. The delivery time may be longer if an item is requested for spraying in a chosen colour, or the size of the item may delay postage. Please be patient, we will do our best to get your item to you as fast and securely as possible. |
|
| Q:How much is the Shipping and Handling Charge? |
|
| A:All shipping prices are calculated at the end of each auction. For more information on an items shipping charge, please see the item description. |
|
| Q:Do you ship internationally? |
|
| A:Prices listed are for U.K. mainland delivery only, this does not include Ireland or the Scottish highlands. For these prices please contact us. |
|
| Q:How can I contact you? |
|
| A:You can contact us via telephone or simply send us an email. If calling by telephone please ask for Antony. |
|
| Q:I can't quite see the picture on the listing, do you have a closer view? |
|
| A:In most cases the picute featured on the listing can be cropped, making it slightly harder to see. In some cases we have several photos, but cannot always guarantee other photographs other than the one on the listing. |
|
| Q:Do you sell other car parts? |
|
| A:From time to time we may get in stock for other brands of cars, but we are primarly focused on Fiat and Vauxhall parts, and cannot guarantee stock being available for other makes. |
|
| Q:I've had bad experiences with used parts before, how do I know what i'm getting? |
|
| A:Our parts are salvaged by experienced mechanics who have been working around vehicles for years. for the most part, what you see is what you get, and we will always sell you a 100% working product. Any minor faults are mentioned in the listings. |
|
| Q:Can I buy an item and see if it is compatible with my car, and return it if it is not? |
|
| A:No. This is stated in our terms and conditions and our returns policy at the bottom of each auction. Unless otherwise stated, every auction follows our terms and conditions and returns policy. Please ensure you read them before you commit to buying. |
)
