Guarantee
In the case of faulty goods we guarantee all items for a period of 2 months from the purchase date - most goods also include a manufacturers warranty for a longer period than this. Our warranty covers all manufacturing defects and does not cover faults arising from poor/improper use. Goods found to be faulty can only be exchanged for the same product and cannot be refunded.

Returns:
We believe that you will be 100% satisfied with your product, but occasionally you may need to return an item. You can cancel your order and return it to us within 14 days of the purchase date if it is in it's original condition, completely unused, and suitable for resale. You will be responsible for the item or items until they reach us, and we suggest you use a secure delivery method (which requires a signature upon delivery).

Refunds are made within a week of an order being cancelled and the goods having been returned to us along with the original receipt.

Please contact us by email or phone before returning any goods, so we can give you a specific returns number.

For individual items over £180 in value, we reserve the right to charge a 15% return fee.

As for normal returns, you must contact us by email or phone before returning any goods, so we can give you a specific returns number.