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WARRANTY INFORMATION
Our printers are refurbished by trained and experienced Engineers, who dismantle, thoroughly blow clean, replace parts where necessary and fully test each printer before despatch. Gears, rollers and separation pads are changed. All have nice clean plastics, no marks on the fuser and great clear test pages. We are so confident in the quality of the refurbished printers we supply that we offer a 90 day RTB warranty on each and every printer. In the unlikely event that you have any issues with your new printer, please email me with the details and I will arrange for it to be fixed, replaced or refunded as necessary.
RETURNS POLICY
90 days hardware warranty on all refurbished printers, please note that the return postage of an item to us for fixing or replacement is at the buyers cost. Please email me with details of your return request before sending the item back, as your parcel will need to be marked with a returns reference number (goods will not be accepted back without this reference number). In many cases we may be able to provide advice which rectifies the problem without the need to return the item. Please note that a re-testing fee (£5) or re-stocking fee (20%) applies if an item is returned but is found to be non-faulty, or if you return the item because it is unwanted, ordered in error etc. If an item is found to be non-faulty it will be shipped back to the buyer at their cost. If the item is returned and found to be faulty, we will issue a replacement free of charge, or a issue a full refund if there is not a replacement available, and refund any postage costs incurred in returning the printer to us. Please don't hesitate to contact me should you require any further information.
WELCOME!
WELCOME TO PRINTERS AND PARTS ONLINE! Fantastic deals on refurbished printers, printer parts, consumables, laptops, fax machines, monitors and accessories - all the big brands available and thousands of items in stock, unbeatable value and excellent customer care. Latest printer drivers can be downloaded for free from the manufacturer's website (installation discs not supplied to ensure you have the most up to date version) All printers are supplied with a 3 month RTB guarantee - warranty details, our returns policy and delivery information can be found below. I provide a highly professional and efficient service and want to ensure that your buying experience with me is friendly and to your complete satisfaction. Should you have any issues with your purchase or with any aspect of your eBay experience with me, please don't hesitate to contact me so that I can do my upmost to rectify the situation for you. Please feel free to email me with any questions you may have, and I will answer all enquiries as quickly as possible. Thank you for your custom, Happy Ebaying! :-)
DELIVERY INFORMATION
All orders are despatched as quickly as possible, orders are usually depatched within 2-3 working days of cleared payment and are couriered using DPD 48HR delivery service, so your purchase will be with you in approx 3-5 working days. Smaller items such as parts and consumables are normally delivered quicker than this, and delivery times are often faster than advertised depending on workload. Larger printers that are palletised are couriered via TNT. You will receive an email once your order has been despatched so that you are kept up to date on its progress and know that it is on its way to you, I will keep you informed at every stage of the purchasing process. Tracking number and timed ETA available on request. If you wish to purchase multiple items please email me for a combined postage discount. PLEASE NOTE THAT DELIVERY PRICES ON MY LISTINGS APPLY TO UK MAINLAND ONLY - IF YOU REQUIRE DELIVERY OFF MAINLAND UK OR TO EUROPE PLEASE EMAIL ME BEFORE BUYING FOR A DELIVERY PRICE!
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