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Contact Details

Quite simply, all our communications are through email, as we are an internet company.

As you can imagine, paying people who are trained electronic engineers to sit on a phone all day is very expensive - and this is a cost we have to reflect in our prices. So in order to keep prices as low as possible, we ask customers to email whenever possible. Emails can be answered at a quicker rate than telephone calls - so our staff are used more efficiently. Emails also allow us to look up anything we are unfamiliar with before we reply - so we can provide a better service to you - the customer.

For all enquiries whether it be for support, returns or sales please contact us via the ebay messaging system or by the following email address;

support@pcarena.co.uk

For after sales support/returns please remember to include an order number in your message.