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Excellence of
Customer Service
At Pansh we aim to far exceed your expectations for service
and support, and strive to provide 100% satisfaction and delight to you, our
valued customers.
If you have any problem or question, please ask
and contact us, we will do our very best to help and offer our best service. If you are dissatisfied with our products when they are delivered, or disappointed with our services, we can accept your request for a return and refund of your purchase within 14 days from the delivery.
The service of PANSH is fast,
secure and reliable.
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Contact us
Pansh UK agent
- eBay ID = Pansh_UK
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eBay
"contact seller" form is the easiest and quickest way to contact us
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email = pansh_ebay_uk(at)yahoo.co.uk
Pansh Customer Support Contacts
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Fax: + 86 536 8206820
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email: info(AT)panshkite.com
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web: http://www.panshkite.com
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Address:
PANSH Inc.
R1802, ShengRong International Business Building
# 218, East Dongfeng Street,
Kuiwen Weifang Shandong,
261041, CHINA.
Pansh Customer Support Hours
- Monday to Friday: 8:00 AM - 5:30 PM Beijing Standard Time (Excluding National Holidays)
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Our Deliveries
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Please check your kite carefully upon delivery BEFORE you sign the delivery sheet: if there is any damage to the kite REFUSE TO SIGN. We will then be able to send a replacement.
We would stress that the vast majority of kites arrive in good condition ready for you to fly and enjoy but inevitably a small number are damaged during the shipping process. PANSH cannot be held responsible for any loss or damage to goods after customers have signed for them.
Remember - after you check and sign the package, it means the package and all contents are good and complete; we will not be liable for the package or content’s damage during the shipping process once you have signed.
RECEIVE . . . . . . . . .CHECK. . . . . . . . . . . OK?. . . . . . . . . . SIGN. . . . . . . . . . . . ENJOY! | 
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