Q: Do You Have My Tracking Number?

A: All shipment labels are printed out straight through paypal. The tracking number will always be right next to the payment you made to us unless its international, then please email us. You either click the link that says "CHECK SHIPMENT" or you can copy and paste the tracking number and go to usps.com and find out the information and progress of your delivery. Note International orders will only say "accepted", that means the date the item was posted. Unfortunately, your country does not cooperate with the United States postal service to update them on delivery progress and International orders can take up 2 to 8 weeks to receive.

Q: ATTENTION ALL: International Large Orders & New International Ebayers & Int'l Ebayers with low feedback score..........

A: All the above will only ship either Express or Priority mail, These are the only 2 services that are expedited offer tracking overseas.

NOTE IF YOU CHOOSE PRIORITY MAIL FLAT RATE SMALL BOX AND ENVELOPES, this option DOES NOT OFFER TRACKING...all it states accepted=date posted...that approximately takes 10-14 days depending on customs and your postal system.

Q: What is your return policy?

A: All items are sold AS IS, NO REFUNDS, NO EXCHANGES and have a no return policy. If a return policy is important to you, please do not bid. If you are looking for great prices and deals, you have found them right here! But, if there is a problem, please contact us, we are always willing to go the extra mile to make you happy, no problem is too big!

Q: I Can't Seem To Pay You Through PayPal, Something Is Wrong?

A: Please if this happens, go to PayPal and click Send Money and type in your Auction Number, the Amount and our email address which is: RESQUBKLYN@YAHOO.COM and contact me through ebay's message service only.

Q: Do you ship internationally?

A: We ship WORLDWIDE, .......you buy it and we will ship it!

Q: Do You Combine Shipping?

A: Absolutely, please email us through Ebay and let us know that you are done shopping and we will fit all we can into flat rate envelopes or boxes to save you money.
Please note their are 4 size flat rate envelope/boxes and 4 different prices. Email us and we will send you a revised invoice and advise which flat rate service suits your needs.

Q: Customs Forms & Declarations

A: We mark everything as a GIFT as possible to help prevent you from incurring any large customs fees, but there are no guarantees. Customs fees and Taxes are your responsibility and keep that in mind.

Q: How Much Are Additional Lip Glosses & Lip Balms Each?

A: You pay the highest shipping cost first and then each additional singular lip balm/gloss ships for 50 cents each more, party packs and box sets are slightly higher, contact us. If you are buying large quantities and it will then ship either in a flat rate box or envelope. Again, please email for a revised discounted invoice.

Q: Shipping Time & Processing Time

A: ALL ORDERS ARE SHIPPED WITHIN 24-48 HOURS OF RECEIPT OF PAYMENT.(EXCEPT FOR HOLIDAYS/WEEKENDS/OR ILLNESS).... We charge actual shipping and do not get rich off the shipping cost in listings on auctions.

Q: What's Included In The Shipping Cost?

A: Keep in mind the postal rates went up recently and we charge the exact cost, we DO NOT charge handling fees or build in the price of shipping supplies or ebay fees like many sellers do.

Q: DSR=Detailed Seller Ratings

A: Ebay has implemented this system, that basically gives quotas and scores to sellers and if they fall below a certain score they are sanctioned. So please take into consideration the service, speed of shipping, packaging and customer service and then rate me fairly. IF we are anything below a 5 star seller contact us and we can resolve this together!

Q: Can I insure my international package?

A: We can insure most international packages for you only if its shipped priority/express mail, just ask us and we will include the insurance on your invoice and upgrade you to the service of your choice and additional charges will apply.

Q: INTERNATIONAL BUYERS, please read

A: Your items post normally within 48 hours of the payment received ...majority of the time it will ship first class international mailing. Please be patient, We ship quick and cannot control how long the postal service takes or customs takes to deliver your items. First Class international shipping sometimes takes 2 to 8 weeks, please note. With this being said, please if you are not patient, DO NOT BID or REQUEST FOR expedited shipping which is PRIORITY OR EXPRESS MAILING options. Please note EXPRESS & PRIORITY MAILING will cost more money, and its the exact postal service rates We charge.