We are a mail order company only, we do not allow collections. Payment can only be made by PayPal through eBay. We cannot take orders or payment over the phone. To ensure your purchase is protected it will only be delivered to your registered PayPal address. Once your payment has been received, you will be sent a confirmation email through eBay. If your item needs to be shipped to an alternative address please update the address in PayPal before placing your order. Payments via Unconfirmed addresses within PayPal may delay the process of the order and will involve further security checks via OUTO. Please ensure your address is confirmed to ensure quick dispatch of your orders.