Delivery Rates:

UK Offshore Deliveries: £9.99 Northern Ireland, Republic of Ireland, Channel Islands, I.O.M, I.O.W, Scottish Isles & Scilly Isles

We are now pleased to be able to offer overseas customers fast & efficient deliveries to the following destinations:

Zone 1: Belgium, France, Germany, Luxembourg and Netherlands: £13.99

Zone 2: Austria and Denmark: £15.99

Zone 3: Czech Republic, Italy, Slovakia and Spain: £17.99

Zone 4: Estonia, Finland, Hungary, Poland, Portugal, Sweden and Slovenia: £19.99

UK Delivery Information: When ordering goods you will need to provide us an address where someone will be in to sign for the parcel between the hours of 8.00am - 5.30pm, Monday to Friday Alternatively, you can give us a workplace address to ensure someone is available to sign. If there is nobody at the address when the couriers arrive, a card will be left for you to call the local depot and arrange an alternative date. There will be 5 days within which to contact the couriers before they re-direct the goods back to us.

Product Returns:

Product size unsuitable and goods need exchanging or refunding please telephone us on     01704-893-477 and we will advise you what do to next.

The Product Arrived Faulty or has Developed a Fault, What do I do Now? Please telephone us on 01704-893-477 and we will advise you on the next step.

Tent returns: Once a tent is erected it is no longer considered to be in a perfect resalable condition. We give a 1 years guarantee (Unless otherwise stated) against manufacturing faults on all new tents. Please note that this guarantee does not cover damage to the tent, it’s poles or any other components that were caused by: Stormy or windy conditions Accidents Wear & tear Misuse If you believe your tent has a manufacturing fault then please contact us via email or phone with pictures/details of the fault. In the event that you need to return your tent, please be aware that: The tent cannot be accepted if it is wet or excessively dirty The tent may need to be sent to the manufactures for a detailed inspection.