Terms & Conditions

If your address is unconfirmed, I will not be held accountable if purchases do not arrive. Please don't leave negative feedback. Please contact me and I can try rectify any postal problem, as the problem is not with me as I dispatched immediately. Please also note that I do not have control over how efficient the post office is run. But I will do everything in my power to help. If you have received the item you purchased please can you leave feedback, taking into consideration of the above? If there is anyway I can improve my service please let me know. Note that we do not give refunds once a product has been post or 7 days after purchase. It usually takes 10 to 14 days providing that the post office runs efficiently. If the product is posted and returned due to non collection, please note additional postage will have to be paid in order for me to re-post, also refunds will be given on these items less the postage. If anything gets damaged or stolen please note we are not liable I will however open a claim at the post office and full investigation will be one, under no circumstances will a refund be given until the investigation is complete. 

Please note that there are procedures to follow. Once it has been posted I will send you a tracking No. ON REQUEST. If a refund is require due to item being lost or stolen in transit please note that I do not refund postage.