Visa Card & Master Card - online or phonePay for your purchase online during checkout or Email us your contact phone number after purchase and a customer service representative will give you a call to process your card details.
Paypal
Log into your Paypal account and follow the instructions provided in our checkout page
Bank branch deposit
You can transfer from any bank
account into our Westpac account either online or over the counter.
Pay on Pickup
We accept Eftpos, Credit Card and Cash Payment on Warehouse Pickup (Geebung, Brisbane, Qld).
INTERNATIONAL CUSTOMERS (OUTSIDE AUSTRALIA)
Paypal - Only
Log into your Paypal account and follow the instructions provided in our checkout page
"International Buyers - Please Note"
- Import duties, taxes and
charges are not included in the item price or postage charges. These
charges are the buyer's responsibility
- Please check with your country's customs office to determine what these additional costs will be prior to bidding/buying.
- These charges are normally
collected by the delivering freight (postage) company or when you pick
the item up - do not confuse them for additional postage charges
Australia Wide DeliveryWe select the carrier at our discretion to suit your order and area unless you are choosing to use
own carrier account. Most items shipped from Brisbane will take 3-10 days depending on the delivery location. We ship using the most
consistent, tried and tested methods. We have over 9 years specialist online selling trading experience and have used this knowledge to fine
tune our packing and shipping methods.
InsuranceInsurance is offered and stongly recommended on every sale to cover swift replacement in case of any transit damage or loss. In case of a damaged item please contact one of
our staff at Online Auto Parts and we will take care of any claims and deal with it swiftly.
Claims after 7 days of the detection of the defect or damage are not accepted. Loss of item where buyerrequested goods to be left without signature will not be considered.
- Road or Express Australia Post Trackable www.eparcel.com.au - Signature Required
- Road - Fastway Couriers - www.fastway.com.au - Signature Required (no PO Box)
International Delivery - note pricing does not include import taxes or duty- Post International Air - Registered 7-21 days - No Trackable information available.
- Express Air International Post 5-12 days - Tracking information available to most countries.
- DHL Air Express - 3-5 days - Fastest most Trackable Servicewww.dhl.com (no PO Boxes)
Online Auto Parts Australia is an Auto Spare Parts supplier bringing
parts and Accessories to you at great prices well below RRP. We are
dedicated to supplying an amazing range of quality products at low
prices! Online Auto Parts Australia sells a wide range of Auto Spare
Parts and Accessories and much much more!
Product pickups are handled at our warehouse in Geebung, Queensland.
Q - Why do you have such great feedback?
A - Because we are dedicated to service!
We work hard to provide the very best customer service and advice to our happy customers. You won't find pushy salesman, or inflated prices, or poor service. We carry a large range of products including some of the countries top brands. We also distribute our own ranges of Bushes and window tint in a range of styles
and pricing to suit everyone.
Warranty & Returns
1. Unless otherwise stated all products have a warranty period of 6 months from date of purchase on production of the appropriate sales invoice.
2. The Warranty becomes null and void in the case of incorrect utilization or disregard of the instructions.
3. We will happily offer replacement items (no refunds) if:
- Item is dead on arrival or damaged
- There is a manufacturing fault with the item
- The wrong item was sent to you
4. If you have purchased an
item, and decided you would like to return it, we may offer a refund
less a fee to cover packing and shipping costs & associated fees.
We must be notified within
7 days of receipt of product if you would like a replacement or refund.
Original shipping costs are not refundable.
5. Warranty does not cover any related installation or re-installation costs involved.
6. Transport costs are
refundable only in the case where warranty has been duly recognized and
accepted by Online Auto Parts. These costs will be limited to the actual
shipment costs between Online Auto Parts Warehouse and the client's
delivery address.
7. No refunds or replacement
items will be issued prior to the receipt and proper testing and
inspection of any goods that are deemed faulty or incorrectly supplied.
8. Please choose your parts
carefully and make sure you have your correct vehicle information. If
not sure please contact us prior to purchase. We will help to retify
when parts are purchaed incorrectly but the return and replace shipping
costs are the buyers responsibility.
9. Always contact us on Ph 1300
656228 or 07 32656228 or contact us via email with any issues or
problems prior to returning the item/s. With your co-operation we will
work hard to resolve any issues quickly.
Contact us if you have any reason to return the item. We do highly
recommend taking the insurance we offer during checkout. This will allow
us to quickly fix any damage or non delivery issues quickly and without
fuss.
We offer replacement if item is dead on arrival, damaged,
faulty or the wrong item was sent to you (in these cases we will
arrange return shipping for you). If you have purchased an item and
decided you would like to return it, we may offer a refund minus a
restocking fee to cover original fees & postage costs (even if it
was free shipping it still costs postage).
Return shipping is
buyers responsibility in this case. Original shipping costs are not
refundable. Shipping costs are refundable only in the case where
warranty has been duly recognized and accepted by us.
) 
