Please note: We have no control over taxes and fees on orders sent outside of the EU. Please contact your local customs office for details of any possible charges prior to placing your order.
- Standard Delivery to the UK is by Royal Mail and will be delivered by your Postman. A signature is NOT required for items sent by standard delivery. We expect your order to be dispatched within 1 working day of receipt by us and to arrive 2-3 working days after dispatch (Highlands and Islands: 4-5 working days.)
- Express Delivery is also by Royal Mail and will be delivered by your Postman. This service does require a signature so please choose a delivery address where someone can sign for the package. This service is guaranteed next working day after dispatch, by 1pm, but please note delivery is only made Monday to Friday.
- International delivery timescales vary, but as a general rule please allow the following (and again, please allow 1 working day for dispatch):
Europe: 4-6 working days, maximum of 12
Rest of World: 5-7 working days (maximum of 20)
- Delivery is through your local mail service. If you're in the EU you should not be charged any sales tax as we pre-pay this on all orders.
- Please be aware that postal restrictions mean some orders of two or more items may be sent in separate packets; unfortunately this is beyond our control.
If you have not received your order within the timescales above, please contact our dedicated team for more information by clicking on the 'Contact Us' link on the toolbar above.
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