| Our goal is to make our customers happy with their purchases, and keep good customers. Listed below you will find information on the terms of sale, returns and refunds, combining shipping and terms of shipping. Please read this so we can do our best to make this a good experience for all. TERMS OF SALE: Buyer needs to contact us within 3 days of the purchase. Payment is due no later than 10 days after close of auction. If you have a problem EMAIL US! We take this seriously and expect the bidders to do the same. If you can't afford the item don't bid or buy. Non paying bidders will be reported to eBay. SHIPPING INTERNATIONAL CUSTOMERS, USPS Priority International requires a phone number if you list delivery to a PO box International. Import Duties, taxes and charges are not included in the item price or shipping charges. These charges are the buyer's responsibility. Please check with your country's customs office to determine what these additional costs will be prior to bidding/buying. COMBINED SHIPPING For combined shipping rates notify us so we can combine your orders BEFORE YOU PAY. When possible we will ship multiple items. If another box is needed you will be notified of any extra charges. Items are in stock and most will ship within 48 hours of your payment. INSURANCE Buyer is responsible for purchasing insurance.Once the item is presented to the shipper it will be YOUR responsibility to make any claim for damages in transit. Minor damage may be corrected by NWSH after reviewing, but shipping is at the buyers cost. RETURNS AND REFUNDS We accept returned items only under these terms. NO DAMAGE, NO PERIOD LONGER THAN 7 DAYS FOLLOWING THE CUSTOMER RECEIPT OF THE ITEM. Buyer pays shipping and includes insurance to cover the items value. Returned in the original box and packaged to prevent damage on return shipping. Refunds will be given on the price paid for the item not the shipping charges. Refunds will be given in the same manner as original payment. FEEDBACK WE GIVE FEEDBACK TO ALL OF OUR CUSTOMERS. WE EXPECT OUR CUSTOMERS TO DO THE SAME. DON'T USE FEEDBACK TO COMPLAIN ABOUT THE PRODUCT, EMAIL US IF YOU HAVE A COMPLAINT. SELLERS RELY ON GOOD FEEDBACK TO BUILD A REPUTATION AND STAY IN BUSINESS. BUYERS NEED GOOD FEEDBACK TO SHOW THEY ARE SERIOUS ABOUT ENTERING A CONTRACT TO PURCHASE. |