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  • Terms and Conditions
Terms & Conditions
Please don’t book any plumber/electrician to carry out any work until you have received your order as we won’t be liable to reimburse any costs occurred resulting in items not arriving on time or that are damaged.
 
These terms and conditions govern your use of our website. Please read these terms in full before you use this website. If you do not accept these terms and conditions, please do not use this website. Your continued use of this website confirms your acceptance of these terms.
 
Website access
 
1.1 It is not necessary to register with us in order to use most parts of this website. However, particular areas of this website will only be accessible only if you have registered.
 
Use of website
 
1.2 This website may be used for your own private purposes and in accordance with these terms and conditions.
 
1.3 You may print and download material from this website provided that you do not modify or reproduce any content without our prior written consent.
 
Website uptime
 
1.4 All reasonable measures are taken by us to ensure that this website is operational all day, every day. However, occasionally technical issues may result in some downtime and accordingly we will not be liable if this website is unavailable at any time.
 
1.5 Where possible we always try to give advance warning of maintenance issues that may result in website down time but we shall not be obliged to provide such notice.
 
Visitor provided material
 
1.6 Any material that a visitor to this website sends or posts to this website shall be considered non-proprietary and non confidential. We shall be entitled to copy, disclose, distribute or use for such other purpose as we deem appropriate all material provided to us, with the exception of personal information, the use of which is covered under our Privacy Policy.
 
1.7 When using this website you shall not post or send to or from this website any material:
 
(a) for which you have not obtained all necessary consents;
 
(b) that is discriminatory, obscene, pornographic, defamatory, liable to incite racial hatred, in breach of confidentiality or privacy, which may cause annoyance or inconvenience to others, which encourages or constitutes conduct that would be deemed a criminal offence, give rise to a civil liability, or otherwise is contrary to the law in the United Kingdom;
 
(c) which is harmful in nature including, and without limitation, computer viruses, Trojan horses, corrupted data, or other potentially harmful software or data.
 
1.8 We will fully co-operate with any law enforcement authorities or court order requiring us to disclose the identity or other details of any person posting material to this website in breach of Paragraph 1.7.
 
Links to and from other websites
 
1.9 Throughout this website you may find links to third party websites. The provision of a link to such a website does not mean that we endorse that website. If you visit any website via a link on this website you do so at your own risk.
 
1.10 Any party wishing to link to this website is entitled to do so provided that the conditions below are observed:
 
(a) you do not seek to imply that we are endorsing the services or products of another party unless this has been agreed with us in writing;
 
(b) you do not misrepresent your relationship with this website; and
 
(c) the website from which you link to this website does not contain offensive or otherwise controversial content or, content that infringes any intellectual property rights or other rights of a third party.
 
1.11 By linking to this website in breach of clause 1.10 you shall indemnify us for any loss or damage suffered to this website as a result of such linking.
 
Disclaimer
 
1.12 Whilst we do take all reasonable steps to make sure that the information on this website is up to date and accurate at all times we do not guarantee that all material is accurate and, or up to date.
 
1.13 All material contained on this website is provided without any or warranty of any kind. You use the material on this website at your own discretion.
 
Exclusion of liability
 
1.14 We do not accept liability for any loss or damage that you suffer as a result of using this website.
 
1.15 Nothing in these terms and conditions shall exclude or limit liability for death or personal injury caused by negligence which cannot be excluded or under the law of the United Kingdom.
 
Law and jurisdiction
 
These terms and conditions are governed by English law. Any dispute arising in connection with these terms and conditions shall be subject to the exclusive jurisdiction of the Courts of England and Wales.
 
Delivery
 
Delivery is FREE by Royal Mail 1st & 2nd Class post
 
Returns
 
Return of Products within the seven day cooling off period
 
you may cancel any orders at  within 7 working days (the “cooling off period”), beginning on the day after you received the Products. In this case, you will receive a full refund of the price that you paid for the Products and any applicable delivery charges. We will process the refund due to you as soon as possible and, in any case, within 30 days of the day on which you gave us notice of cancellation. However, you will be responsible for the cost of returning the Product to us.
 
Following the 7 day “cooling off period”, there will be a minimum 25% handling charge on products of the invoice price of the goods.
 
Returning non faulty items
 
Please if you need to return a non-faulty item please contact us within 7 days of the delivery, please give the reason for the return and also the item/s must be in the original condition and packaging also please enclose a copy invoice, failure to do so may slow the refunding process. The customer will be liable for all non-faulty items postage costs.
 
Returning faulty items
 
All faulty items will be refunded in full on receipt, we will test and inspect the items claimed to be faulty so that we can be assured we are sending faulty goods back to the manufacturers for a full refund Please also enclose a copy invoice as this speeds up the refund process.
 
Items not Required or Ordered in Error: must be returned within 14 working days from date of receipt at the buyers own cost (which is non-refundable). Item must be in the original packaging and in a salable, undamaged unmarked condition. Please include note of name, ebay user ID and reason for return Returns in general
 
Please on any return enclose a copy invoice and reason for your return
send to……
 
21 Stuart Close
Platt Bridge
Wigan
WN2 5BZ