Our Postage Promise Fair prices --- Careful Packing --- Fast despatch Once you have made a purchase from Night Owl Creative, your order receives our best attention. The majority of our products are despatched in brand new packaging - padded envelopes, poly sacks or board-back envelopes as appropriate. Most items will be in a gripseal bag within the outer packing. Occasionally for larger purchases we may recycle a carton rather than use an expensive brand new one - if so, this saving is passed on to the buyer. Royal Mail new rates - April 2012 The huge increase in RM prices in April 2012 (up to 70% in some cases) has inevitably meant some changes to our P+P charges. Most affected are small items, such as haberdashery items and mini figurines, where the cost of posting a single item has increased very substantially. We apologise for this, but it is of course outside our control. However, this can mean that additional items can be included at little or no extra cost, so if you wish to purchase a few of our smaller items at the same time, the postage will become much more economical. Please do contact us if you would like a combined postage quote for several items - we will ALWAYS happily calculate the most advantageous rate for you. For delivery to UK addresses, we have now introduced a courier service as an option for all packages weighing above 750g. This will mean: - Packets weighing up to 2kg will never cost more than £4.50 to ship
- Parcels weighing up to 10kg will never cost more than £7.50 to ship
For combined purchases to addresses outside of the UK please contact us for the best shipping price on the items you have selected. Some of our items have flat-rate postage so you can buy as much as you want and never pay a penny extra P+P - really, no catch, as much as you want - it's our way of granting you a quantity discount! Why not browse around our shop and place your order now? Happy shopping at Night Owl Creative! |