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| Q:Do you deduct the VAT as I live outside the EU ? |
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| A:No, what you see is what you pay. We subsidise the shipping charges to accomodate the discrepancies. |
| Q:Do you combine shipping? |
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| A:Yes we do combine shipping - If purchasing multiple items though, please request invoice before paying for goods. |
| Q:How much is the Shipping and Handling Charge? |
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| A:Most of our listings show S&H to the majority of destinations but if its not listed, ask a question stating destination and we will quote. |
| Q:When can I expect my order to arrive? |
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| A:We despatch most items same day except trim. This is manufactured to order and the time scale is detailed in listing. |
| Q:I emailed you a few hours ago why haven't you replied? |
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| A:Please allow us at least 24 hours to respond to any of your queries - Out of office hours may take a little longer, but please be patient! |
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