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 NATURALFIGURES

NATURALFIGURES

 Maintained by:
 Offering lingerie, swimwear & sports bras. Our brands include Wonderbra, Panache, Lepel, Gossard etc. We sell a wide range of lingerie including push up bras, thongs, strapless bras, full cup bras, strings etc. Shop today for comfortable, affordable lingerie at great prices.
Fantasie Lingerie
Panache Lingerie
Charnos Lingerie
Playtex Lingerie
Wonderbra Lingerie
Freya Lingerie
Swimwear
Lepel Lingerie
Sizing Charts
Terms and Conditions
Delivery
Returns Information
About the seller

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Postage & Payment
Any purchase made outside of the UK may be subject to customs charges, we are not liable to cover these charges if they occur.

UK buyers only: for payment by cheque please allow 7 working days for cheque to clear before item can be posted. Also include you user id and the item number.

We do not accept payment via bankers draft or money order from UK or Overseas buyers.

Please note that we do not accept payment via cheque/postal order/bankers draft/money order from overseas buyers.

Office hours: Monday to Friday 8am till 5pm

We dispatch items within 24/48 hours (except weekends), then usual postal service timescales apply. If items are purchased and payment has cleared before 8 am Monday to Friday, your order will be posted on that day. Please note that we do not post on weekends.

For more information on delivery and delivery options please view our Terms and Conditions page.


  

 

Terms and Conditions

 IMPORTANT - Please read!

Please read items descriptions & most of all please check your size carefully before buying. 

All sizes are displayed in UK sizes

Office hours: Monday to Friday 8am till 5pm

Payments and postage terms may vary on individual items

 

Payment  & Postage Methods

Payment must be made through Paypal within 7 Working days of the auction ending. If sending payment by cheque/postal order, cheques/postal orders must be received within 3 working days of the auction ending (as cheques take 7 working days to clear), please send payments to address on your ebay invoice.   NaturalFigures will dispatch items using Royal Mail posting, once payment has cleared. No postal insurance is offered. Please note that we reserve the right to send any item via Royal Mail Recorded Delivery or Royal Mail International Signed For Delivery.

Please note:  If payments are not received within 7 working days you will be reported to ebay

WE CAN NOT BE HELD RESPONSIBLE FOR ITEMS LOST OR DAMAGED BY THE POST OFFICE, the item is your responsibility until it reaches us, if any item does go missing it is the responsibility of the buyer to chase this up. we will provide you with the proof of postage to help you after 30 days.

Other methods of payment are: Postal Order, Personal Cheques, See description Credit/Debit cards taken through PayPal. Cheque or Postal Orders only accepted from UK banks in pound sterling.

We dispatch items within 24/48 hours (except weekends), then usual postal service timescales apply. If items are purchased and payment has cleared before 8 am Monday to Friday, we will make every effort to post your order on that day.  Please note that we do not post on weekends. 

 

Postage Discounts

Postage discount - Highest priced postage first then £1.20 postage for every other item ordered with that item.

We currently offer a combined postage discount for multiple items ordered together, however this only applies to customers who pay for items altogether not separately, please email us before paying and we will combine your order. (please note that we can not combine or discount once items have been paid for).

International buyers PayPal only

Return policy

 If you are not entirely happy with your purchase  we will offer you a refund, excluding postage and packaging. You must return the item within 14 working days of the purchase date (21 working days for overseas customers). Please return items to address on paypal packing slip / or ebay invoice.  The item must be in it's original condition complete with tags and packaging. We reserve the right to refuse items  where it is apparent  that this has not been done.

When opening  the garment packaging (clear bag with item number and size sticker on front).   Please take care not to rip the resealable bag (there is a resealable strip at one end).  These items are packaged by the manufacturers and packaging cannot be replaced.

IF you are returning the item it is your responsibility until it reaches us, we therefore advise you to pay for extra insurance or recorded delivery. Please include your user id and the item number on all returns. Please allow 48 hours for your refund to be processed via your payment method (please view our office hours above). Please ensure if you are returning an item from overseas to write "Returned Goods" on the package.

Exchanges

Simply return your item for a refund (see above) and purchase the correct size from our ebay shop.  

 

Delivery information

We dispatch items within 24-48 hours (except weekends) of order placed and payment recieved, then usual postal service timescales apply. If items are purchased and payment received before 8am Monday to Friday we will make every effort to post your order on that day. Please note that we do not post on weekends

Office hours       Monday to Friday 8am till 5pm

Delivery Option                Postage prices   Delivery times

UK Standard       Please view individual items for postage costs    Up to 5 working days

Orders are normally dispatched the following working day, and sent via Royal Mail First Class post. Delivery should be within 5 working days. However we rely on Royal Mail and this cannot be guaranteed. If you require urgent delivery please view the Next Day delivery option below.

UK Recorded     An additional £1.00 (on top of the standard postage cost)             Up to 5 working days

If you require this service please email me before paying for your item. I will then add the additional £1.00 onto your order total, for you to then pay with. Orders are normally dispatched the following working day, and sent via Royal Mail First Class Recorded post. Delivery should be within 5 working days, however we rely on Royal Mail and this cannot be guaranteed. This service offers electronic tracking. A signature will be required upon delivery.

UK Next Day      Additional £5.45 (on top of the postage cost)       Next working day

If you require this service please email me before paying for your item. I will then add the additional £5.45 onto your order total, for you to then pay with. Payment in full (including the additional postage charge) needs to be received before 8am for the item to be posted on that day. This service offers electronic tracking.  A signature will be required upon delivery.

UK Next Day  Saturday                  An additional £6.95 (on top of the postage cost)                Next day - Saturday

 If you require this service please email me before paying for your item. I will then add the additional £6.95 onto your order total, for you to then pay with. Payment in full (including the additional postage charge) needs to be received before 8am on the Friday for the item to be posted on that day. This service offers electronic tracking. A signature will be required upon delivery.

Europe Standard              Please view individual items for postage costs    Up to 15 working days

Orders are dispatched by Royal Airmail First Class post and although delivery can be much sooner you should allow up to 15 working days.

Europe Recorded             An additional £4.95 (on top of the standard postage cost)             5 to 15 working days

If you require this service please email me before paying for your item. I will then add the additional £4.95 onto your order total, for you to then pay with. Orders are dispatched by Royal Airmail International signed for delivery and although delivery can be much sooner, you should allow up to 15 working days. All items are tracked until they leave the UK and in some cases on arrival in the destination country. A signature is required upon delivery.

Europe Express                 An additional £5.98 (on top of the postage cost)                3 to 7 working days

If you require this service please email me before paying for your item. I will then add the additional £5.98 onto your order total, for you to then pay with. Orders are dispatched by Royal Mail Airsure delivery. Airsure mail receives priority handling in the UK and abroad, however airsure is not a guaranteed courier service.  Items are tracked until they leave the UK and then the item is handed over to the destination country's postal service as a priority item and in some cases items will be tracked upon arrival in the destination country. A signature will be required upon delivery.

This service is only available for the following destinations:

Europe: Andorra, Austria, Azores, Balearic Islands, Belgium, Canary Islands, Corsica, Denmark, Faroe Islands, Finland, France, Germany, Iceland, Liechtenstein, Luxembourg, Madeira, Monaco, Netherlands, Portugal, Republic of Ireland, Spain, Sweden and Switzerland.

Rest of World Standard Please view individual items for postage costs    Up to 15 working days

Orders are dispatched by Royal Airmail First Class post, and although delivery can be much sooner you should allow up to 15 working days for delivery. Deliveries outside Europe may be subject to import duties or taxes.

Rest of World Recorded               An additional £4.95 (on top of the standard postage cost)             5 to 15 working days

If you require this service please email me before paying for your item. I will then add the additional £4.95 onto your order total, for you to then pay with. Orders are dispatched by Royal Mail International Signed for delivery and although delivery can be much sooner, you should allow up to 15 working days. All items are tracked until they leave the UK and in some cases on arrival in the destination country. A signature is required upon delivery. Deliveries outside Europe may be subject to import duties or taxes.

Rest of World Express   An additional £5.98 (on top of the postage cost)                3 to 7 working days

If you require this service please email me before paying for your item. I will then add the additional £5.98 onto your order total, for you to then pay with. Orders are dispatched by Royal Mail Airsure delivery. Airsure mail received priority handling in the UK and abroad, however airsure is not a guaranteed courier service. Items are tracked until they leave the UK and then the item is handed over to the destination country's postal service as a priority item, and in some cases items will be tracked upon arrival in the destination country. A signature will be required upon delivery.

This service is only available to the following destinations:

World Zone one: Brazil, Canada, Hong Kong, Malaysia, Singapore and USA.

World Zone two: New Zealand

Deliveries outside Europe may be subject to import duties or taxes

Please visit Royal Mail website for full details on delivery times as above times are only a guide.

Please note that we reserve the right to send any item via Royal Mail Recorded Delivery or Royal Mail International Signed for Delivery.

For UK deliveries

If you are not in at the time of delivery of your package, or the package is too large to fit through the letterbox. Don’t worry! The postman will leave a card asking you to collect your package from your local post depot (You will need to take proof of identification and the card to collect your item). If you are unsure contact the courier direct as you may be able to arrange a re-delivery.  Parcels are sometimes left with a neighbour if you were out when delivery was attempted.

For Worldwide deliveries

All deliveries will be made according to the courier’s standard procedures.

If you are not in at the time of delivery of your package or the package is too large to fit through the letterbox. Don’t worry! The postman will leave a card asking you to collect your package from your local post depot (You will need to take proof of identification and the card to collect your item). If you are unsure contact the courier direct as you may be able to arrange a re-delivery. Parcels are sometimes left with a neighbour if you were out when delivery was attempted.

 

These terms and conditions may change at any time.

If you have any problems or queries  do not hesitate to contact me for any more information.

 

 


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