Bread Crumb Link
 
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  • FAQ's
Frequently Asked Questions
 Q: How long will your respond to my question?
  A: We aim to answer all the questions within 24 hours (monday-friday).We don't work on Weekend and public holidays.
 Q: I live near your office.Can I come to your office instead of posting the item back?
  A: No. All the returned items must be posted back with a valid ERAN.
 Q: Will these LED bulbs fit for my car?
  A: If you are not sure what type of bulbs you need for your car,please contact us with your car make model and year made,we will find out the right bulbs for you.
 Q: How easy it is to install these upgrade LED bulbs?
  A: Very easy. Most of mylitco bulbs can directly replace the existed bulbs, then push new bulb in. Please refer to your own manual book for your particular vehicles.
 Q: I sent a cheque to you, how long do I have to wait?
  A: We will send a notification email to you when we received your cheque. Typically, it takes 3 working days to clear any cheque payments. We will send another email to you when your payment is cleared and your item will be dispatched on the same day.
 Q: Can I get a combined postage discount?
  A: If you buyer more than 3 items at the same time, you will get FREE postage for all your items.
 Q: If I don't have a Paypal account, Can I pay by Cards?
  A: Yes. We accept all major credit/debit cards. Please call our customer services hotline quoting the ebay item you interested.
 Q: If I don't want to pay over the phone, Can I pay online?
  A: Yes. Please email us asking a cards payment link. Please quoting the ebay item number which you interested.
 Q: Why there is "bulb out" warning on my dashboard?
  A: LEDs use such a small current,the computer can't pick up enough resistance in the circuit,therefore it thinks the "bulb" as failed or is not present. That particular LED bulb is not faulty. You can fit extra resistors to deal with the problem.