If you are not happy with your purchase for any reason then please return it to us in original packaging within 14 days of receipt, enclosing your name & address and Ebay ID for a refund or exchange. We will refund the cost of the item & not p&p charges.
PLEASE CONTACT US TO ADVISE OF RETURN BEFORE RETURNING.
If you are unsure about sizing please check item description for measurements or email us before making purchases.
Returned items must be in the same condition as they were sold - all packaging & labels to be intact.
When you are in receipt of your purchase please ensure it is checked over carefully. Please check the size & fit before removing any tags or labels. In the unlikely event of any defects please contact us straight away so we can arrange a refund or exchange. Once items of clothing / costumes have been worn we cannot accept returns for any reason.
If you have purchased a used or item sold with a manufacturing fault we will accept returns, where stated, as long as the item has been unused by the buyer. These items are 'sold as seen' and cannot be returned if you're not happy with the condition that they were sold in - all faults are clearly photographed and described where possible.
Please ensure that items of clothing fit BEFORE removing tags as we cannot refund / exchange costumes & items of clothing that don't fit once tags have been removed or they have been worn.
*** Buyer will be responsible for paying return postage costs ***
Auction items & Seasonal items (Halloween, Christmas & Easter) are excluded from the 7 days returns policy unless found to be faulty. Returns policy only applies to NEW items purchased using "BUY IT NOW".
If you are returning an item where no p&p has been paid (ie free p&p) we will deduct actual postage costs before refunding your payment.
If you want an alternative item sending you will need to pay p&p costs for this item.
BY PURCHASING AN ITEM FROM THIS EBAY SHOP YOU ARE AGREEING TO THESE TERMS & CONDITIONS