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Mulberry Crafts

Dear Valued Customers, I am currently away from 12 to 21 February 2018 for CHINESE NEW YEAR. Any purchases from 12 February will be dispatch on 21 February. Singapore Post has just imposed a significant increase in its postage rates with immediate effect January 2, 2018. I regret to inform you that I have no choice but to increase my postage cost correspondingly. This increase is applicable immediately. Please be assured that I will continue with my service to you to the best of my abilities. For your information I work a 5 day week (Mon-Fri) from 9.00am to 7.00pm. Occasionally, I do post on Saturday on special request. Many thanks for your support.
Dear Customer,
I am currently away till 21 February for Chinese New Year. My shop will re-open on Tuesday 20 February for viewing. I will not always have internet access for this period of time and will reply when connection is available.
Many thanks for your supports and patience.

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P&P & payment
Ship from SINGAPORE within 1-2 days upon receipt of payment except WEEKEND and BANK HOLIDAYS. Shipping duration 8-10 days. Please agree to the shipping time frame otherwise please DON'T BUY. All payment must be received within 5 days. Unpaid item will be file after 5 days. Thank you very much.
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General Interest

I have been UNFAIRLY given some neutral and negative feedbacks because of shipping time frame and postal delay. FYI Singapore is located in SOUTH-EAST ASIA.  

  1. Communication MUST be via my eBay Message box. I will not entertain/read any emails that have been sent to my personal email address e.g yahoo mail or hotmail.
  2. I use Singapore Post and rely on their postal schedules.
  3. I will NOT post unless your payment is cleared. Payment by cheque and e-cheque will have to be cleared before posting. It usually takes 10 days.
  4. Read the listing description & measurement before buying. Colour may vary depending on your computer monitor. Please contact us if the item is not as expected.
  5. If it's an urgent order which must be received by a specific date please get my confirmation 1st before purchasing.
  6. This is NOT an office therefore I am not at the computer at specific times. I work around the clock whenever possible. 
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