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Returns & Exchange

 

Changing your Mind

 

You have 7 days after receiving your item to change your mind about your purchase and return this to us for a refund. Please contact us before sending the item back via eBay messages. Returns can only be accepted if the item(s) are in AS SOLD condition, complete with packaging, and the goods have to be returned at your own cost. You will also be responsible for any loss or damage of the item when being returned so we recommend using an appropriate tracked and insured postal service.

 

Returns can be made to:

 

MotorBling

8 Chestnut Close

Stowupland

Suffolk

IP14 4DN

 

Please include a note with the following details:

 

  1. Your eBay username
  2. Your Address and contact Telephone Number
  3. Reason for return

 

Faulty Items

 

If your item(s) arrives and is faulty then please contact us through ebay messages. This can be returned to us at the above address for testing and if found to be faulty, we can then issue a replacement or refund (whichever option is preferred by you). If the item is found to be faulty, then we will also cover the cost of the return postage.

 

Item(s) incorrectly installed or modified to fit cannot be returned

 

Damaged Items

 

If your order arrives damaged, then please notify us immediately through ebay messages and we will be happy to assist you. Damaged items can be replaced or refunded for you, and on most occasions we will only require you to send a picture of the damage to us via e-mail for us to process your claim.

 

Please note, items damaged on installation or in use cannot be replaced free of charge.

 

Damaged items will only be replaced if you contact us within 7 days of receiving the goods. Failure to do this will result in no replacement/refund being issued and you may incur a charge for a replacement part(s).

 

Your Item doesn’t fit

 

From time to time item(s) you buy for your vehicle will not fit (despite the listings stating they are correct). It is just the nature of car parts and so on the rare occasion this does happen, please contact us through eBay messages so we can assist you. Usually there is an alternative item that is suitable that can be exchanged for the incorrect one, and we are always here to help.