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| Q:What is your return policy? |
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| A:On most products we offer a money back guarantee. Please see the specific auction item listing. |
| Q:Do you combine shipping? |
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| A:On most items we do offer combined shipping. There are a few heavy items where we do not offer combined shipping because it is cheaper to use FLAT RATE BOXES. Items for which we do not offer combined shipping include PHOTO PAPER and JERKY TENDERS. For additional details please see the auction details. |
| Q:When can I expect my order to arrive? |
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| A:ALL DAYS LISTED BELOW ARE BUSINESS DAYS
USA Destinations, First Class Mail: 2-5, Priority Mail: 2-5 days, Express Mail: 1-2 days, Parcel Post: 5-15 days, UPS: 1-5 days, Yellow Freight 7-14 days
For International Destinations, First Class International: 8-25 days, Priority Mail International: 5-10 days, Express Mail International: 2-7 days |
| Q:How much is the Shipping? |
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| A:Each auction shows a shipping and handling charge towards the bottom of the auction page. Our shipping handling charges reflect postage, packing materials, shipping boxes/bags, insurance and for international orders, a currency conversion fee charged by Paypal. |
| Q:Do you ship internationally? |
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| A:Yes, on just about everything we sell. There are a few items we do not ship outside of the USA. Please see the auction details for a specific locations we ship to. |
| Q:What is my tracking number? |
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| A:Upon receiving a cleared payment, we ship your item Monday - Friday. We send an email within 24 hours that contains the shipment details. Often this email gets filtered into a junk email or spam mail folder. Please look for an email from hkapur@squaredsolutions.com. |
| Q:When will you ship my item? |
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| A:For payments that clear by 2:00 PM Eastern Standard Time, we will ship your item the same day (Monday - Friday). |
| Q:What payment methods do you accept? |
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| A:Paypal, Money Orders, Personal Checks and Bank Checks. We can also manually process Visa, Mastercard, American Express and Discover Cards if you do not have a PayPal account. |
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