Midland Mercedes

* * WE DO NOT ACCEPT RETURNS FOR INCORRECTLY ORDERED ELECTRICAL ITEMS * *

Our 7-day returns policy means that if for any reason you are unhappy with your Purchase (Electrical Items are excluded), you can return it to us in its original condition within 7 days of the date you received the item, unused (with any packaging and shrink-wrap intact) and we will issue a full refund for the price you paid for the item (excluding postage and handling charges).

All returns are subject to a 20% handling/re-stocking fee plus our postage costs.

Faulty items: We can only accept the return of opened items if they are faulty.

To arrange a return, email us here with your comments and include your eBay item number and buyer user ID.

If you require a refund we will refund the full purchase costs including basic UK shipping (i.e. we will not refund enhanced shipping such as special delivery or insured charges) for faulty products.

Refunds will be made within 7 working days of receipt of product to the Paypal account or credit card account that you used to pay for the item.

Refunds will be made provided you return the item to us in an "as sold" condition and in its original packaging together with any free gifts or similar offers.

* * WE DO NOT ACCEPT RETURNS FOR INCORRECTLY ORDERED ELECTRICAL ITEMS * *