All items are shipped the same day as long as you order before 3pm. We do not ship on weekends. In order to maintain customer satisfaction we offer Free Postage on nearly 98% of our items and we incur these postage costs ourselves. You will however have to pay the cost of a replacement or the cost of returning the item. Items are sent using Royal Mail Dispatch Express so everything is tracked and this will give us and the customer peace of mind about their purchase. If you require a tracking number then please don't hesitate to contact us.