We want you to be happy with your purchase! If you have any issues or problems with your order, please call us so we can assist.

Under the Distance Selling Regulations (2000) you have the right to cancel the contract relating to your order at any time up to the end of 7 working days after the goods are delivered. Some products are exempt, and can not be returned after processing of your order has begun. Examples include goods made to your specifications or modified from the manufacturers original specifications by your request. DVD's may not be returned if unsealed.

If you exercise your right of cancellation, you will be responsible for returning the goods to us at your own cost. The Distance Selling Regulations (2000) places a duty on you to take reasonable care of the goods once you have exercised your right to cancel. Returned items must be packaged properly and shipped with appropriate insurance and traceability.

After reciept, Merlin Archery Ltd. will refund you the value of the original order.

We are also happy to accept returns on goods up to 30 days after delivery, provided they are unused, in saleable condition and in their original packaging.

If we have made a mistake with your order, or your goods arrive damaged, please contact us immediately so we can arrange the best method of return.