When we receive your order, an order confirmation email is sent to the email address you have on file with eBay.

When your order is shipped another email is sent to you confirming when it was sent.

Please allow 1-2 working days from the date we sent the email for orders sent by courier, and 2-4 working days for orders sent by Royal mail.

If you have not received your parcel by then, please contact us with your order number and we will track the delivery for you.

Most items we send require a signature.

If you are not in when a delivery attempt was made, a card will be left. Please follow the instructions on the card to arrange re-delivery.

Surcharge Areas

Please note that shipping rates based on mainland UK. Some areas of Scotland, plus all over water UK destinations may possibly include a surcharge depending on the type of products ordered. If this is the case, we will contact you before hand to discuss the best shipping method and costs.

Often we can substitute our courier service with Royal Mail standard parcels. This will keep the cost down but may take 2-4 days longer for delivery.

Potential surcharge areas include all of Northern Ireland, Isles of the UK, and postcodes AB1-56, IV1-63, KW1-14, PA, PH15-49, KA27-28, HS1-9, ZE1-3.

We reserve the right not to accept orders from potential surcharge areas.