Returns

Items can be returned to Vida IT Limited within 14 days of receipt. Once this period has passed, we will only accept defective items covered under warranty.

• If an item is defective and not in working condition on arrival, please notify us within 7 days of receipt. We will issue you with return authorisation number for the item. All returned items must be returned in their original packaging and free from esthetic damage. Please include your name, ebay ID, email and reason for return in the email. Please carefully repack the item and return by registered post.

• All returned items will be tested and if found to be defective, a replacement item will be shipped to the buyer at the sellers expense. If a suitable replacement is not available, a full refund of the purchase price will be issued. Shipping, handling and insurance fees are non-refundable.

• If an item is found to be free from defects, the item will be returned to the buyer at the buyer's expense. Please note that the buyer is responsibe for any incurring costs in this instance. Please insure fully that the item is defective before returning.