Returns: If an item is broken or faulty I will of course replace it free of charge. Returns for all other reasons must be notified within 3 Working days & returned within one week for a refund less p&p costs (both ways) incurred
Problems: if there is a problem with your purchase please contact me before leaving neutral or negative feedback as I am a very reasonable person and I will do my best to solve them to everyones satisfaction. I always treat my customers as I would wish to be treated myself.
I hope you will enjoy looking at the beautiful things I sell!
Sourced from around the world, mostly with a distinctly French feel, either that of a rustic chic look or of ornate but affordable grandeur.
I formed MelodyMaison in 2005 and it started life as a small eBay shop, 20 months and 5000+ customers later, it became clear that maybe what had begun as a part time passion was to become a full time job! So after 19 years of working for a large company in the Customer services Industry, I left, and MelodyMaison took full flight!
Now with three more team members who help me here at MelodyMaison, all of us dedicated to not only offering beautiful, affordable home furnishings but making customer Service paramount in all we do.
I personally take the most pleasure in sourcing and adding new lines to this website. I promise to add new products on a regular basis, so there is always something new for you to see each time you visit.
We really value your custom and hope you enjoy the shop!