Please contact our customer service team, who are here to help. You have 2 Options
Option 1. Log into your My eBay account and contact us via the item ordered contact seller link.
Option 2. Telephone: 0121 359 4733
Customer Service Available Monday - Friday 9 am - 5pm
7 St.James Place
All enquiries we endevour to answer within 24 hours, during business hours Monday - Friday.