A:We have a 100% satisfaction guarantee policy. If for any reason you are not satisfied with the product, let me know immediately. Send the item back to us in its original condition and upon receipt we will send you a complete refund including what you originally paid for shipping. You will be responsible for the return shipping charges.
Q:Do you combine shipping?
A:Yes. We love to offer our customers combined shipping as it usually means a savings in postage. Everything we do is based on weight, not on how many items are purchased. If it costs no more to ship two of the same item, no additional shipping will be charged. We also offer free shipping for hair accessories when purchased with any clothing item.
Q:When can I expect my order to arrive?
A:We make every effort to ship your package out withing 2 business days of cleared payment excluding weekends and holidays. The actual arrival date will depend on the shipping service you choose, your location and how efficient the Postal or other shipping service is. To date, we have had no items lost and most have arrived in a timely manner.
Q: How much is the Shipping and handling Charge?
A:Whenever possible we avoid shipping and handling charges. If we have to purchase special packaging material (ie bubble wrap, peanuts, boxes) we may add a minimum charge just to cover our cost. We have found that a shipping and handling charge of 25 cents up to $2, depending on the package, usually covers any additional cost.
Q:Do you ship internationally?
A:Yes. We are very excited to be able to ship internationally.We have had the privilege of building some great relationships from all over