 |
| Q:Can you help with a problem with my machine |
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| A:Sorry but we can not give advise on service problems other than offering the relevant service manuals |
| Q:I cant identify the model of my machine, can you help. |
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| A:If you cant find the model number of your machine look on the underside on the rating plate where it should show. If you still cant find give us all the information you have and possible send us a picture of the machine to garryzhenya@yahoo.co.uk |
| Q:What language are the manuals in |
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| A:All our manuals are in English language |
| Q:Do you supply parts |
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| A:Sorry we only sell manuals but may be able to advise where to contact for supplies |
| Q:How can I pay |
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| A:Payment from buyers outside the UK is by Paypal only. Buyers from the UK can pay by Paypal, cheque or postal order. |
| Q:Do you have printed copy of your manuals |
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| A:No we only supply on CD in PDF format. If you want hard copy any print shop will print out for you from the CD |
| Q:What is a PDF file |
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| A:Portable Document Format (PDF) is the global standard for capturing and transporting information. If you dont have Adobe reader to open PDF files it can be downloaded free from www.adobe.com |
| Q:Can the manuals be emailed? |
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| A:Ebay do not allow electronic delivery of any listed items besides which all our files are high definition files and too large to email. |
| Q:Do you combine shipping? |
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| A:Any number of manuals can be supplied for a 1 off postal charge on 1 CD or DVD |
| Q:When can I expect my order to arrive? |
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| A:We normally ship within 24 hours of receiving cleared payment. Shipping overseas is by Royal Mail Airmail. USA Canada Australia takes about 5 working days on average. Shipping to UK is by 1st Class post. |
| Q:How much is the Shipping and Handling Charge? |
|
| A:You can check the shipping cost by selecting your country in the dropdown box in the listing which will give you the price. |
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