ROYAL MAIL For urgent or valuable items, Special Delivery™ guarantees delivery by 9.00 am or 1.00 pm the next working day, including Saturdays Special Delivery™ is ideal for items up to 10kg (up to 2kg with the 9am service) Online tracking Online delivery confirmation Prices start at only £5.05
Because we know how important your package is, we guarantee we’ll deliver your Special Delivery™ 9.00am item before 9.00am the next working day
This guarantee does not apply if:
- We were unable to deliver the item because there was no-one to sign for your item
- The delivery address is in an area of the UK where we do not guarantee next day delivery
- We do not guarantee the delivery time for items to an address for which a person has paid for our redirection services. The item will be forwarded to the new address using Special Delivery but the money back guarantee does not apply.
Available six days a week
You can use Special Delivery™ Next Day from Monday to Friday, except bank holidays or public holidays. If you need your item sent over the weekend, you can also arrange a guaranteed Saturday Delivery available at just £2.25 extra per item.
Track your item online
When we deliver your item we’ll collect a signature to confirm receipt. We then update our online Track & Trace system with details of the delivery time and date. We’ll also add an electronic copy of the signature taken, with our Electronic Proof of Delivery service. (ePOD)
WE CURRENTLY OFFER 2 POSTAL SERVICES.
please note we do not post on a weekend
Please Note:
Postage & Packaging costs include delivery charges( thats our cost to actually drive to the soring office which is approx 8 miles away ) packaging & handling fees, wages materials used ....Not just the postage stamp.
THE 1ST IS A 1ST CLASS RECORDED ROYAL MAIL SERVICE
Track your item online
When we deliver your item we’ll collect a signature to confirm receipt. We then update our online Track & Trace system with details of the delivery time and date. We’ll also add an electronic copy of the signature taken, with our Electronic Proof of Delivery service. (ePOD IF YOU CHOOSE THIS SERVICE THIS IS WHAT YOU CAN EXPECT FROM ROYAL MAIL
THE ITEM WILL ARRIVE WITHIN 1-2 WORKING DAYS.
THERE IS a TRACKING NUMBER FOR THIS SERVICE
it does cost slightly more than standard prices - however you can be assured that it will be sent tracked - that means a tracking number is issued and helps to find out where your order is.
ONCE WE HAVE POSTED THE ITEM WE HAVE A TRACKING NUMBER FOR IT.WHICH WE WILL GLADLY PASS ON
WE ALWAYS KEEP OUR POSTAL RECEIPTS FOR EVERY ITEM WE POST - THIS IS OUR PROOF THAT WE HAVE INFACT SENT IT.INFACT THE POST OFFICE HAVE NOW ISSUED US WITH OUR OWN RECEIPT BOOKS - WHICH OUR BOOK-KEEPER IS RESPONSIBLE FOR.
THE OTHER SERVICE IS
A 2ND CLASS SIGNED FOR SERVICE
Track your item online
When we deliver your item we’ll collect a signature to confirm receipt. We then update our online Track & Trace system with details of the delivery time and date. We’ll also add an electronic copy of the signature taken, with our Electronic Proof of Delivery service. (ePOD SAME AS ABOVE - BUT NOT AS QUICK IN ARRIVING AT IT;S DESTINATION.
again a little more than ordinarly standard prices - but you have the reassurance that a tracking number will be allocated to your order.
THE 1ST CLASS SERVICE COSTS JUST £1.00 EXTRA
if you are not entirely happy with paying these recorded delivery prices - then please dont order from us.
we have explained why we use recorded delivery - it;s safer for the customer and us as a business to be able to find out why an order has not arrived safely at it;s destination.
by not being happy with the prices and still buying from us and then leaving feedback on the seller dashboard scores of 1 , 2 and 3 scores - just has a detrimental effect on us as a seller . and all we are tryting to do is provide you with a good service.
IF YOU HAVE ANY QUESTIONS ON THESE SERVICES
PLEASE FEEL FREE TO ASK.
THE OPTION IS ENTIRELY YOURS
YOU CAN ALTER THE POSTAL PREFERENCE WHEN YOU COME TO PAY FOR YOUR ITEM.
BUT PLEASE UNDERSTAND THAT THE 2ND CLASS SERVICE IS A LOT SLOWER AND CAN TAKE UP TO 4/7 DAYS TO ARRIVE.
WHEREAS THE 1ST CLASS OPTION USUALLY ARRIVES 2/3 DAYS LATER - THE CHOICE IS COMPLETELY YOURS.
MANY THANKS
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